Privacy Policy

Effective Date: October 7, 2026

Last Updated: October 7, 2026

Welcome to Bashpass (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (bashpass.fun) and purchase tickets for university events.

By using our website and purchasing tickets, you agree to the collection and use of information in accordance with this policy, in compliance with the Data Protection Act of Kenya.

1. Information We Collect

When you use our platform to book tickets (such as for upcoming events like Egyptian Gold), we may collect the following types of information:

• Personal Identification Details: Your name, email address, and phone number (used for ticket delivery and verification).
• Payment Data: Transaction details processed securely via M-Pesa or our payment gateway partners. We do not store your raw M-Pesa PINs or confidential banking credentials.
• Technical Data: IP address, browser type, device information, and cookies to ensure the website functions smoothly and your shopping cart works properly.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To process your ticket orders and send digital tickets or confirmation receipts to your email or WhatsApp.
• To communicate important event updates, venue details, schedule changes, or customer support inquiries.
• To verify tickets securely at the event gate using our scanning tools.
• To improve our website performance, user experience, and overall ticketing infrastructure.

3. Data Security

We implement strict technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Your ticketing data is handled securely through encrypted connections and trusted hosting providers.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may only share your data with:

• Event Organizers: Limited attendee details necessary for managing specific event access lists.
• Service Providers: Trusted payment and hosting partners who assist us in operating our website and processing transactions securely.
• Legal Authorities: When required by Kenyan law or to protect our legal rights.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and manage your ticket checkout session. You can choose to disable cookies through your browser settings, though certain features of the site (like purchasing tickets) may not function properly without them.

6. Your Rights

Under the Data Protection Act, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request the deletion of your data, subject to legal or transactional retention requirements.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can reach us via:

Email: support@bashpass.fun

WhatsApp: +254 715 781 894